Customer Service
We're Here to Help!
If you would like more information about Alcohol Detection Systems' ignition interlock products and services or would like to get a quote, call us today!
Mailing Address
Alcohol Detection Systems
11305 Aurora Ave.
Des Moines, IA 50322
Frequently Asked Questions
We offer customer service support Monday - Friday, 8AM - 7PM CST and Saturday, 9AM - 5:30PM CST. We also provide bilingual services for Spanish speakers. To speak to a representative, call 888-786-7384 and one of our dedicated customer service representatives will respond to you.
We understand ignition interlock devices can be costly depending on your requirement length, not to mention other potential fees associated with the DUI process. Which is why we've worked hard to provide a reliable interlock device at an affordable cost.
We offer promotions and other discounts, so contact us to ask about which ones you may qualify for.
Ignition interlock device laws vary by state. Many states can require an IID if you've been convicted or arrested for drunk driving. To learn the specific DUI laws and ignition interlock requirements in your state, visit our state laws page. ADS state specialists can also answer your questions.
We have convenient locations all over the country to make finding a service center easier for you, including installation, calibration, and other services. Find a location near you.