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      Get back on the road with the highest-rated interlock device.

      Give us a little information and we can help with next steps. We can help you through the process.

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      ADS customer service

      ADS Ignition Interlock Device Technical Support

      Technical Help When You Need It

      ADS ignition interlock devices are simple to use, but if you do need technical assistance, the resource below can help you get back on the road fast. Or call us now at 888-786-7384, our knowledgeable customer service professionals are ready to help when you need us!

      Technical Support FAQs

      Visit our locations finder and enter your zip code to find authorized ADS service center locations closest to you. A map and directions can be found on this page for each location. 

      If your car needs an oil change or other routine services, nothing special needs to be done. If the power to your interlock device needs to be disconnected during the service, you will need to obtain documentation before you have your vehicle serviced. Contact us at 888-786-7384 for more information.

      Call us at 888-786-7384. If you cancel less than 24 hours before your appointment or you don't show up, you will be charged a missed appointment fee. 

      If you don't show up for your appointment, you will be charged a missed appointment fee. Your vehicle will go into permanent SERVICE LOCKOUT mode and you will need to have your vehicle towed to the service location. Most jurisdictions are notified of a permanent SERVICE LOCKOUT.

      If you still have questions regarding your ADS device or about an appointment, call us at 888-786-7384 for immediate assistance.

      Still Need Further Technical Assistance?

      Call us toll free at 888-786-7384